PRIVACY POLICY

1. INTRODUCTION

At Attiris, we value the trust you place in us when you share your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.

By visiting our website or making a purchase, you agree to the practices described in this Privacy Policy. Please read it carefully.

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2. INFORMATION WE COLLECT

Information you provide directly:

• Full name

• Email address

• Phone number

• Delivery and billing address

• Payment information (processed securely through third-party gateways — we do not store card or banking details)

• Any communication you send us via email or contact forms

Information collected automatically:

• IP address and browser type

• Pages visited and time spent on the website

• Device type and operating system

• Referring URLs and clickstream data

This information is collected through cookies and similar tracking technologies. Please refer to Section 7 for more on cookies.

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3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To process and fulfil your orders

• To send order confirmations, tracking updates, and delivery notifications

• To respond to your queries, complaints, or return requests

• To personalise your shopping experience on our website

• To send you information about new collections, offers, and updates (only if you have opted in)

• To improve our website, products, and services

• To detect and prevent fraud or unauthorised activity

• To comply with legal and regulatory obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

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4. SHARING YOUR INFORMATION

We share your information only where necessary and with parties who help us deliver our services:

Logistics & delivery partners: Your name, address, and phone number are shared with our courier and delivery partners solely for the purpose of fulfilling your order.

Payment gateways: Payment information is processed by trusted third-party payment processors. We do not have access to or store your full card or banking details.

Technology & platform providers: We may use third-party tools for website hosting, analytics, email communication, and customer support. These parties are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

Legal requirements: We may disclose your information if required to do so by law, court order, or regulatory authority, or if we believe such disclosure is necessary to protect our rights or the safety of others.

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5. DATA RETENTION

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

If you wish to have your data deleted, you may contact us at [your support email] and we will process your request in accordance with applicable law.

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6. DATA SECURITY

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

All transactions on our website are encrypted using SSL (Secure Socket Layer) technology.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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7. COOKIES

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use cookies for the following purposes:

• To remember items in your cart

• To keep you logged in during your session

• To understand website traffic and user behaviour through analytics tools

• To show you relevant content and offers

You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.

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8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

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9. CHILDREN'S PRIVACY

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it promptly.

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10. YOUR RIGHTS

As a user, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data, subject to legal obligations

• Withdraw consent for marketing communications at any time by clicking "unsubscribe" in any email we send you or by writing to us directly

To exercise any of these rights, please contact us at info@attiris.in.

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11. MARKETING COMMUNICATIONS

If you have opted in to receive marketing emails or messages from us, we may send you updates about new arrivals, exclusive offers, and brand stories.

You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in any marketing email

• Writing to us at info@attiris.in

Please note that even if you opt out of marketing communications, you will still receive transactional emails related to your orders.

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12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

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13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us:

Attiris Email: info@attiris.in Website: attiris.in

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