FREQUENTLY ASKED QUESTIONS
ORDERS AND PAYMENTS
RETURNS AND EXCHANGES
GENERAL
FABRIC AND CARE
SIZE AND FIT
We accept all major payment methods including UPI, credit/debit cards, net banking and cash on delivery.
We accept all major payment methods including UPI, credit/debit cards, net banking and cash on delivery.
Our delivery partners usually attempt delivery more than once. You can also coordinate directly with them using the tracking link shared after dispatch.
Absolutely. Our website uses secure, encrypted payment gateways to ensure your information is always protected.
Check your spam or promotions folder first. If it's still missing, write to us with your registered email or phone number and we'll sort it out quickly.
COD availability depends on your location and order value. You'll be able to see this as an option at checkout.
We accept returns within 5 days of delivery, provided the item is unused, unwashed, and in its original packaging. Please refer to our Returns Policy page for full details.
Write to us with your order number and reason for return/ exchange. Our team will guide you through the process.
We're sorry if that happens — it's not the experience we want for you. Write to us within 48 hours of delivery with your order number and a photo of the issue, and we'll make it right.
Yes, eligible returns are refunded in full to your original payment method. Refunds are typically processed within 7–10 business days after we receive the returned item.
Yes, exchanges are subject to stock availability. Reach out to us and we'll check what's available for you.
We're currently an online-first brand. You can shop on our website or through all major marketplaces.
You can reach us at info@attiris.in or through the contact form on our website. We try to respond within 24–48 business hours.
We recommend gentle hand washing in cold water and drying in shade to preserve the color and craftsmanship. Avoid harsh detergents, especially for naturally dyed pieces.
Our pieces are made in partnership with skilled artisans across India who carry forward traditional crafts. Every purchase directly supports their craft and livelihood.
We offer sizes from XS to 8XL — because great style has no size limit. If you're unsure which size to pick, refer to our size chart on each product page or reach out to us and we'll help you find your fit.
We recommend checking the size chart available on every product listing. Still unsure? Drop us a message with your measurements and we'll guide you personally.