PRIVACY POLICY
At Attiris, we value the trust you place in us when you share your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.
By visiting our website or making a purchase, you agree to the practices described in this Privacy Policy. Please read it carefully.
SECTION 1 - INFORMATION WE COLLECT
Information you provide directly:
Full name
Email address
Phone number
Delivery and billing address
Payment information (processed securely through third-party gateways — we do not store card or banking details)
Any communication you send us via email or contact forms
Information collected automatically:
IP address and browser type
Pages visited and time spent on the website
Device type and operating system
Referring URLs and clickstream data
This information is collected through cookies and similar tracking technologies. Please refer to section 6 for more on cookies.
SECTION 2 - HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To process and fulfil your orders
To send order confirmations, tracking updates, and delivery notifications
To respond to your queries, complaints, or return requests
To personalise your shopping experience on our website
To send you information about new collections, offers, and updates (only if you have opted in)
To improve our website, products, and services
To detect and prevent fraud or unauthorised activity
To comply with legal and regulatory obligations
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
SECTION 3 - SHARING YOUR INFORMATION
We share your information only where necessary and with parties who help us deliver our services:
Logistics & delivery partners: Your name, address, and phone number are shared with our courier and delivery partners solely for the purpose of fulfilling your order.
Payment gateways: Payment information is processed by trusted third-party payment processors. We do not have access to or store your full card or banking details.
Technology & platform providers: We may use third-party tools for website hosting, analytics, email communication, and customer support. These parties are bound by confidentiality obligations and are not permitted to use your data for their own purposes.
Legal requirements: We may disclose your information if required to do so by law, court order, or regulatory authority, or if we believe such disclosure is necessary to protect our rights or the safety of others.
SECTION 4 - DATA RETENTION
We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
If you wish to have your data deleted, you may contact us at [your support email] and we will process your request in accordance with applicable law.
SECTION 5 - DATA SECURITY
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
All transactions on our website are encrypted using SSL (Secure Socket Layer) technology.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
SECTION 6 - COOKIES
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.
We use cookies for the following purposes:
To remember items in your cart
To keep you logged in during your session
To understand website traffic and user behaviour through analytics tools
To show you relevant content and offers
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.
SECTION 7 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are of legal age in your state or province of residence, or that you are of legal age and have given us permission for any of your minor dependents to use this site.
SECTION 9 - YOUR RIGHTS
As a user, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data, subject to legal obligations
Withdraw consent for marketing communications at any time by clicking "unsubscribe" in any email we send you or by writing to us directly
To exercise any of these rights, please contact us at info@attiris.in.
SECTION 10 - COMMUNICATIONS VIA EMAIL, SMS, CALL and WHATSAPP
If you have opted in to receive marketing emails or messages from us, we may send you updates about new arrivals, exclusive offers, and brand stories.
You can opt out of these communications at any time by:
Clicking the "unsubscribe" link in any marketing email
Writing to us at info@attiris.in
Please note that even if you opt out of marketing communications, you will still receive transactional emails related to your orders.
SECTION 11 - UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
SECTION 12 - QUESTIONS AND CONTACT INFORMATION
If you want to access, correct, update, or delete your personal information, register a complaint, or have any questions, please contact us via mail at info@attiris.in